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A stain removal poultice is designed to dry completely before it is removed. If the poultice does not dry out, it may not be able to effectively absorb and remove the stain. Fred Hueston, Chief Technical Director of Surface Care Pros and Owner of... Read More

Flamed granite has a rough texture which will tend to hold dust and dirt. Prepare a solution of stone soap or neutral cleaner and warm water. Flood the floor with this solution and either agitate with a scrub brush or machine-scrub. Pick up the... Read More

Q. We have a tumbled travertine (unsealed) stone floor in our shower. I really need to know how to deep clean this floor, as it has gotten bad - a bit scummy, mildewy, and moldy. How should I clean my shower floor? Can you help? A. Keeping your... Read More

Q. I was reading your Stain Management Application about cleaning vinegar stains, and in the types of stains on the left, vinegar is not listed. I was hoping you could clarify what poultice and method to use. Vinegar diluted with water was... Read More

Q: We purchased and had some beautiful light tan/beige marble installed on our master bathroom floor, 42" glass enclosed (2 sides) shower walls and tub enclosure. After five years, where we attempted to keep the shower walls clean, there is a... Read More

Customize Your Silicon Impregnator Application Methods Different types of natural stone have unique properties, so restoration and protection methods will vary from one stone to the next. When it comes to silicon impregnators, here’s what you... Read More

Q. I used vinegar to clean my shower tile. It is textured marble mesh mounted black and white mosaic tile. I didn't know I shouldn't use vinegar. Now they are discolored. Do I just need to re-seal it? Thank you!   A. The acid in the... Read More

Q. How do I remove stains and etching from my marble vanity? It is polished marble. An area the size of a tennis ball is a bit darker as a liquid soap container tipped over and wasn't seen for a while. The surface feels the same as the counter.... Read More

Q.  I have stains and etch damage on my marble vanity. Can I remove this myself or is this a job for a professional? An area the size of a tennis ball is a bit darker as a liquid soap container tipped over and wasn't seen for a while. The... Read More

Q. I damaged the marble countertop at home. The cleaner I used indicated not to be used on marble. I didn't read properly. Now, I see the drops of spray of this cleaner and permanent stains on several areas. There are little round-dots sprayed... Read More