Q: We have a travertine dining room table. One of our cats got sick on it the other night. The next morning when we cleaned up the vomit, because of the acid in his stomach, it left a small stain about the size of a dollar bill. Is there a way to... Read More
Q. We have a polished travertine kitchen floor. Cranberry juice was spilled on the floor; causing a dulling affect in small areas. We typically have our stone professionally cleaned every 3 years and it is not due for another year so I was wondering... Read More
Q. I left a DRY cotton cloth (it was attached to a floor mop like a swifter) on the tile floor overnight. I was planning to mop floor but never got around to it. However, when I removed the mop, the tile in that area was faded white. I have tried to... Read More
Q: What ingredients do I use to make a poultice for oil stain removal off of a stone tile? What ingredients do I use to make a poultice for oil stain removal off of a stone tile? A: The good news is, your stone is not damaged, but simply... Read More
Q. On a new polished Carrara countertop, we placed a sheet of glass over part of it ...at the side with no glass covering, the marble is darkening. It does get wet and darkens but doesn’t seem to entirely lighten when dry. It also gets sun... Read More
Q. Wax from a citronella candle spilled onto my outdoor natural stone bench. Please advise on a remedy to remove this. A. Candle wax can present a few issues. The candle wax that has melted onto the surface and into the pores of the stone and will... Read More
How can I prevent hard water spots in my polished granite shower? Hard water deposits can build up on polished granite in a shower, leaving behind an unsightly residue. Here are suggestions for preventing those hard water deposits. If you already... Read More
Q. Help!!! I have honed crema marfil marble. I had a plumber relocate my sink, which required the destruction at least 4 tiles. I purchased tiles to replace the four, however, they are much lighter than what has been already installed. Is there any... Read More
Q. I accidentally left a candle on my wood burner, lit a fire and the wax melted. The candle was on a saucer which collected most of the wax. When I moved the candle and placed it on the hearth, I spilt the wax. After it had cooled down I lifted the... Read More
Q. I have a shower floor that has small stones of different colors and it is yellowing in 3 places. This started right after it was installed. Someone told me it was iron in water. How do I get rid of the yellowing? It's in the grout and on... Read More